Business Communications under certain conditions
Posted: Wed May 21, 2025 4:30 am
It is crucial to understand that E2EE applies to the content of your communications. It does not apply to:
Metadata: Information about your communications, such as who you are messaging, when you are messaging, the frequency and duration of your interactions, the type of device you are using, your IP address (which can infer general location), and transaction data.
While messages between individuals and businesses are also E2EE by default, if a business chooses to use Meta's hosting services or other third-party services to manage their WhatsApp communications, then the messages colombia phone number list are decrypted after they reach the business's systems. At that point, the business and its service providers (including Meta, if hosting) can access and potentially use the content of these messages, subject to their own privacy policies. This was a key point of contention in the 2021 policy update.
Optional Features with Meta Integration: Features where you explicitly opt-in to cross-Meta experiences, such as sharing WhatsApp Status to Facebook/Instagram Stories via Accounts Center.
Metadata: Information about your communications, such as who you are messaging, when you are messaging, the frequency and duration of your interactions, the type of device you are using, your IP address (which can infer general location), and transaction data.
While messages between individuals and businesses are also E2EE by default, if a business chooses to use Meta's hosting services or other third-party services to manage their WhatsApp communications, then the messages colombia phone number list are decrypted after they reach the business's systems. At that point, the business and its service providers (including Meta, if hosting) can access and potentially use the content of these messages, subject to their own privacy policies. This was a key point of contention in the 2021 policy update.
Optional Features with Meta Integration: Features where you explicitly opt-in to cross-Meta experiences, such as sharing WhatsApp Status to Facebook/Instagram Stories via Accounts Center.